NANCY J. WISE, MEDIATOR
TRAINING, EXPERIENCE,
AND QUALIFICATIONS

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"My twenty years of Mediation experience combined with my experience as a trainer of Mediation has ingrained the essence of this process in me. I have realized, quite simply, that wherever there are people, there is going to be conflict and that they do not realize, for the most part, that a peaceful resolution is possible for them. Mediation can provide that. I have learned that a Mediator can provide a non-threatening, safe environment for the conflicted parties so that they may have the opportunity to mutually resolve their issues. Having been empowered by the Mediation process, they can walk away having saved face and with a mutually agreed upon resolution."

– Nancy J. Wise

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TRAINING HOURS COMPLETED IN DISPUTE RESOLUTION TECHNIQUES

• Basic 40 Hour Mediation Training, Nueces County Dispute Resolution Services, 1987
• Family Mediation (Divorce) Training, East Texas State , 1987
• Peer Mediation, Institute of international Peace, Notre Dame Univ. 1988
• Victim/Offender Training.....Loyola Univ. in conjunction with the Ill. Justice Dept, 1988
• Parent/Teen Training....New Mexico Center for Dispute Resolution, Albuquerque, 1988
• Youth Gang Intervention and Prevention...Sam Houston St. Univ. 1991
• Public Policy Mediation..Center for Public Policy Mediation, Univ. of Texas Law School, 1993 & ‘95
• Masterful Facilitation, 40 hours..The Yarborough Group 1997
• Child Protective Services Training, 24 hour, Harris Co. Dispute Resolution Services, 2007

FACILITATION OF GROUPS

• I have often facilitated groups in conflict and officiated sessions where groups of people were conflicted. I learned to remain focused, and not personalize anything. Plus to empower all parties to express themselves as calmly, yet, as effectively, as possible.

I HAVE LEARNED HOW TO MANAGE CONFLICT IN GROUPS

• As the Executive Director of Dispute Resolution Services for six years, I was called to handle conflict in groups often. As a Mediator, I have officiated in sessions where groups of persons were conflicted. The secret to handling such situations is to remain focused, not personalize anything, and empower all parties to express themselves as calmly, yet effectively, as possible.

I AM COMMITTED TO CONFIDENTIALITY

• This is one of the pillars of Mediation (the other is neutrality). Without confidentiality the process does not work. In the beginning as the Mediator is establishing rapport with the parties, s/he must communicate his/her own commitment to confidentiality, thus communicating his/her trustworthiness. This empowers the participants to feel safe in freely expressing themselves. Being a Mediation purist, I believe that the role of a Mediator is to empower the parties to determine the outcome of the conflict themselves. Unlike an attorney or arbitrator, a Mediator does not advise or direct the resolution of the conflict but acts, instead, as a facilitator of the process.

MEMBERSHIP IN ORGANIZATIONS

• I have been an Associate Member of The Texas State Bar as a result of having been on various committees related to Mediation
• Member of the Director's Council, composed of the Directors of all the Texas Dispute Resolution Services. The purpose is to keep each other informed about new concepts and what bills related to Mediation were before the Texas Legislature
• Founding Member of MAST (Mediator's Association of South Texas, Corpus Christi)
• Member of the TAM (Texas Association of Mediators)
• Member of SPIDR (Society for Professionals in Dispute Resolution), an international organization
• Fellow of the Center for Public Policy Dispute Resolution (University of Texas School of Law)
  
  
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